Our contact details
This privacy notice is brought to you by UNW LLP, Citygate, St James’ Boulevard, Newcastle upon Tyne, NE1 4JE.
We are committed to protecting and respecting your privacy.
1. What information do we collect and what do we do with it?
When you create an account or make a purchase on our Employment Taxes On Demand site, we collect the personal information you provide to us, such as your name, email address, and company (if applicable).
If you make a purchase, your payment details are processed securely by Stripe – we do not store your card information.
We also collect limited device information (such as your operating system and browser type) to improve site performance.
We use this information to:
- Set up and manage your account and course access
- Process payments and send purchase confirmations
- Communicate with you about your account or courses
- Improve the user experience and manage our service
2. How do you get my consent?
When you provide us with personal information to register, make a purchase, or access a course, you consent to our collecting and using it for that specific purpose.
If we ask to use your information for any secondary purpose (for example, marketing), we will ask for your explicit consent or give you the opportunity to opt out.
How do I withdraw my consent?
If you change your mind after opting in, you can withdraw your consent at any time by contacting us at [email protected].
3. Disclosure
We may disclose your personal information if required by law (for example, in response to a court order).
We do not otherwise share your information except with trusted third-party service providers (e.g. Thinkific and Stripe) where necessary for payment processing or course delivery.
4. Payment
Payments are processed by secure third-party gateways such as Stripe.
All payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
Your transaction data is stored only for as long as necessary to complete your purchase.
All payment providers we use adhere to PCI-DSS standards, helping ensure the secure handling of payment information.
5. Third-Party Services
In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary for them to provide their service.
We recommend reviewing the privacy policies of these providers (for example, Stripe or Thinkific) so that you understand how your information may be handled.
Once you leave our site or are redirected to a third-party website or app, you are no longer governed by this Privacy Policy or our Terms of Use.
6. Security
UNW takes the security of your data seriously.
We use reasonable precautions and follow industry best practice to prevent your data being lost, misused or accessed without authorisation.
If you provide payment information, it is encrypted using secure socket layer (SSL) technology and stored using AES-256 encryption.
Although no method of online transmission is 100% secure, we comply with all PCI-DSS requirements and apply additional controls to protect your data.
Cookies and analytics
We use cookies and similar technologies to improve your experience and analyse how our site is used.
You can adjust your browser settings to refuse cookies if you prefer.
We may also use anonymous web analytics tools to understand usage and performance trends.
7. Data retention
We keep your personal data only for as long as needed to fulfil the purposes described above and for a maximum of six years after your last purchase or interaction, in line with accounting and record-keeping requirements.
If you request deletion of your account, we will remove your data sooner where possible.
8. Changes to this Privacy Policy
We may update this policy from time to time.
Changes take effect immediately when posted.
If we make significant updates, we will note this on the site so that you are aware of what information we collect and how we use it.
9. Your data protection rights
Under UK data protection law (UK GDPR), you have the right to access, correct or delete your data, restrict or object to its processing, and request data portability.
Full details of your rights can be found in the UNW Privacy Policy here: https://unw.co.uk/privacy-policy/
10. Questions and contact information
If you would like to access, correct, amend or delete any personal information we hold about you, or simply want more information, please contact us at:
or write to:
UNW LLP, Citygate, St James’ Boulevard, Newcastle upon Tyne, NE1 4JE.
If you believe we have not complied with your data protection rights, you can make a complaint to the Information Commissioner’s Office (ICO): www.ico.org.uk